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Our Policies

Privacy Policy

Effective Date: 01/09/2024

www.viswaatma.com  (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by www.viswaatma.com

By accessing or using our website, www.viswaatma.com -the “Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information
When you visit our Site, register on our Site, place an order, subscribe to our newsletter, fill out a form, or engage with us in other ways, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, mailing address, and payment information.

1.2 Usage Data
We may also collect information that your browser sends whenever you visit our Site. This may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information about your interaction with our Site, such as pages you visit and links you click. This helps us provide a more personalized experience.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To provide and maintain our Site.

  • To process your transactions and send you related information, such as purchase confirmations.

  • To send you promotional materials, newsletters, or other information that may interest you.

  • To improve our Site and customer service.

  • To monitor and analyze usage and trends, improving the overall experience.

  • To respond to your inquiries, requests, or other customer service-related communications.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third parties only in the following situations:

  • Service Providers: We may share your information with trusted third-party vendors who help us run our business, such as payment processors, analytics providers, and marketing partners.

  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We take appropriate measures to secure your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal data.

  • Deletion: You can request that we delete your personal information.

  • Opt-Out: You may opt out of receiving promotional emails from us by following the instructions in those emails.

To exercise any of these rights, please contact us at viswaatman@gmail.com.

6. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of any website you visit.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this page, and the revised version will be effective as of the date specified in the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email : viswaatman@gmail.com

  • Address : Viswaatma Foundation, 54-20/6-1, Dairy Officers Colony, Vijayawada 520008, Andhra Pradesh, India

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Terms and Conditions for Webinar Programs

Effective Date: 01/110/22024

Welcome to Viswaatma ("we", "us", or "our"). These Terms and Conditions ("Terms") apply to your registration, attendance, and participation in our online webinar programs ("Webinars"). By registering for or attending our Webinars, you agree to be bound by these Terms. If you do not agree to these Terms, please do not register or participate in our Webinars.

1. Registration and Payment

1.1 Registration
To participate in a Webinar, you must register through our website or any other registration platform we provide. Registration is subject to availability and confirmation. You are responsible for providing accurate and up-to-date information during the registration process.

1.2 Payment
All applicable fees for attending our Webinars must be paid in full prior to the scheduled date of the Webinar unless otherwise stated. Payment options will be provided during the registration process. We reserve the right to cancel or deny access to the Webinar if payment is not received on time.

1.3 Refunds and Cancellations
Cancellation and refund policies will be specified for each Webinar. Generally, refunds may be issued if a cancellation is requested at least 3 days before the scheduled date of the Webinar. No refunds will be issued for cancellations received after this period or for non-attendance. We reserve the right to cancel or reschedule Webinars. In the event of cancellation or rescheduling, you will be offered a refund or access to the rescheduled session.

2. Access to Webinars

2.1 Webinar Access
After registration, you will receive access instructions for the Webinar, which may include login credentials, links, or software downloads. You are responsible for ensuring that you have adequate internet connectivity and any necessary software or hardware to access and participate in the Webinar.

2.2 Use of Webinar Content
Webinars are intended for educational and informational purposes only. All content provided during Webinars, including presentations, materials, and recordings, is the property of Viswaatma or the respective presenter. You may not reproduce, distribute, modify, or create derivative works from the content without our express written consent.

3. Intellectual Property Rights

All intellectual property rights in the Webinar content, including but not limited to presentations, slides, handouts, and audio or video recordings, are owned by Viswaatma or the respective presenters. By participating in the Webinar, you agree not to record, reproduce, distribute, or share the Webinar content without our prior written permission.

4. Code of Conduct

4.1 Participant Conduct
We strive to provide a respectful and professional environment during our Webinars. You agree to behave in a manner that is respectful to other participants, presenters, and hosts. Disruptive, offensive, or inappropriate behavior will not be tolerated, and we reserve the right to remove participants from the Webinar for any violation of these Terms.

4.2 Prohibited Activities
During the Webinar, you agree not to:

  • Engage in illegal or unethical conduct.

  • Share your login credentials or access links with others.

  • Interrupt or interfere with the Webinar or other participants.

  • Use the Webinar for promotional purposes without our consent.

5. Disclaimer of Warranties

The Webinars are provided "as is" and without any warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Webinar will meet your requirements, or that it will be uninterrupted, timely, secure, or error-free.

6. Limitation of Liability

To the fullest extent permitted by applicable law, [Your Organization Name] shall not be liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to loss of profits, revenue, data, or goodwill, arising from or in connection with your participation in the Webinar, even if we have been advised of the possibility of such damages.

7. Privacy

By registering for a Webinar, you consent to the collection and use of your personal information in accordance with our [Privacy Policy](link to your privacy policy). We may collect information such as your name, email address, and payment details to process your registration and provide you with access to the Webinar.

8. Recording and Media Usage

By participating in our Webinars, you acknowledge and agree that the Webinar may be recorded and used for future marketing, educational, or promotional purposes. If you do not wish to be included in the recording, please notify us prior to the Webinar. We reserve the right to use recordings, images, and chat transcripts from the Webinar, but we will not use personal information without consent.

9. Third-Party Services

The Webinars may include content or services provided by third parties. We are not responsible for the actions or content of third parties and any engagement with such services is at your own risk.

10. Modifications to the Terms

We reserve the right to modify these Terms at any time. If changes are made, we will notify you by updating the effective date at the top of this page. Your continued participation in our Webinars after any changes to these Terms constitutes your acceptance of the modified Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or the Webinars shall be subject to the exclusive jurisdiction of the courts located in India.

12. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: viswaatman@gmail.com

  • Phone: 9177288396

  • Address: 54-20/6-1, Dairy Officers Colony, Vijayawada 520008, Andhra Pradesh, India

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Refund and Return Policy for Webinars and Online Content

 

Effective Date: 01/09/2024

At  Viswaatma Foundation, we are committed to providing valuable online learning experiences through our webinars and digital content. This Refund and Return Policy outlines the conditions under which refunds or returns may be provided. By purchasing our webinars or online content, you agree to this policy.

1. Webinar Refund Policy

1.1 Refund Eligibility
Refunds for webinars are granted under the following conditions:

  • Cancellation by Participant: If you need to cancel your registration, you must submit a request at least [Insert Number] days before the scheduled webinar. Refunds will be issued minus any applicable processing fees.

  • Cancellation by Us: In the event we cancel or reschedule the webinar, participants will be offered either a full refund or the opportunity to attend the rescheduled session.

1.2 No Refund for Late Cancellations or Non-Attendance
No refunds will be provided for cancellations made within 2 days days of the webinar date or if you do not attend the webinar (no-show).

1.3 Special Circumstances
If you experience technical issues that prevent you from attending the webinar, please notify us within 4 hours of the scheduled start time. We may, at our discretion, offer access to a recorded version of the webinar or allow you to transfer your registration to a future session.

2. Online Content Refund Policy

2.1 Digital Products
All sales of online content (such as eBooks, downloadable resources, pre-recorded webinars, or digital courses) are final. Due to the nature of digital products, once you have gained access to the content, we are unable to offer refunds or exchanges. Please review product descriptions and details carefully before completing your purchase.

2.2 Exceptions
Refunds for digital content may only be considered under the following circumstances:

  • You were unable to access the content due to a technical issue on our side (e.g., incorrect access link or broken content).

  • The content you received is significantly different from what was advertised or described at the time of purchase.

To request a refund for these reasons, please contact us at viswaatman@gmail.com within 5 days of purchase, providing a detailed explanation of the issue.

3. How to Request a Refund

To request a refund for a webinar or digital content:

  • Contact Us: Send an email to viswaatman@gmail.com with your full name, order number, and the reason for the refund request.

  • Processing Time: Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5 to 7  business days to the original method of payment.

4. Non-Refundable Items

The following items are generally non-refundable:

  • Webinars for which you did not cancel within the required timeframe or did not attend.

  • Digital products (e.g., eBooks, pre-recorded content) once access has been granted.

  • Any product or service purchased at a discounted or promotional rate, unless explicitly stated otherwise in the promotion's terms and conditions.

5. Transfer of Webinar Registration

If you are unable to attend a webinar but would like to transfer your registration to another participant or a future session, you may do so under the following conditions:

  • The transfer request is submitted at least 2 days before the webinar.

  • You provide the full details of the new participant, if applicable.

  • The future webinar session is of equal or lesser value.

Please contact us at viswaatman@gmail.com to arrange a transfer.

6. Technical Issues

We strive to ensure that our webinars and online content are accessible across a range of devices and platforms. However, we cannot be held responsible for technical issues on your end, such as poor internet connection, incompatible devices, or outdated software.

In the case of significant technical problems during a live webinar caused by our platform, we will either provide access to a recording of the session or offer you the opportunity to attend a future session at no additional cost.

7. Contact Information

If you have any questions or concerns about our Refund and Return Policy, please contact us at:

  • Email: viswaatman@gmail.com

  • Phone: 9177288396

  • Mailing Address: 54-20/6-1, Dairy Officers Colony, Vijayawada, 520008, Andhra Pradesh, India

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Cancellation Policy for Services and Subscriptions

Effective Date: 01/10/2024

At Viswaatma ("we", "us", or "our"), we strive to provide the best possible services to our clients. This Cancellation Policy outlines the conditions under which cancellations can be made for our services and subscriptions. By purchasing or subscribing to our services, you agree to this policy.

1. Service Cancellation Policy

1.1 Cancellation by Clients
If you wish to cancel a booked service, the following conditions apply:

  • Cancellation Notice: Cancellations must be made at least 2 days before the scheduled service date. Cancellations made within this time frame will be eligible for a full refund or rescheduling, minus any processing fees that may apply.

  • Late Cancellations: Cancellations made less than 2 days before the scheduled service date will not be eligible for a refund. However, we may offer the option to reschedule your service based on availability, at our discretion.

1.2 No-Show Policy
If you do not show up for the scheduled service without prior notice, no refund or rescheduling will be provided. We reserve the right to charge the full service fee.

1.3 Cancellation by Us
We reserve the right to cancel or reschedule services due to unforeseen circumstances (e.g., technical issues, staff availability). In such cases, you will be offered a full refund or the option to reschedule the service at no additional cost.

2. Subscription Cancellation Policy

2.1 Subscription Cancellation by Clients
You can cancel your subscription at any time by following the instructions in your account settings or by contacting us directly at viswaatman@gmail.com. Cancellations will take effect at the end of the current billing cycle, and you will continue to have access to the subscription service until the end of that period. No prorated refunds will be issued for cancellations made mid-cycle.

2.2 Free Trials
If your subscription includes a free trial, you must cancel your subscription before the end of the trial period to avoid being charged. If you cancel during the free trial, you will retain access to the service until the trial period ends.

2.3 Auto-Renewal
Subscriptions automatically renew at the end of each billing period unless canceled. By subscribing, you authorize us to charge the applicable subscription fee to your payment method on a recurring basis. You may opt-out of auto-renewal by canceling your subscription at least 5 days before the next billing date.

3. Refunds for Subscriptions

Refunds for subscriptions will be granted under the following conditions:

  • Overcharge or Billing Error: If you were mistakenly charged or overcharged, please contact us within [Insert Number] days of the billing date to request a refund.

  • Service Inaccessibility: If you were unable to access the subscription services due to technical issues on our side, you may be eligible for a refund or service extension.

No refunds will be provided for partial months, unused services, or mid-cycle cancellations unless otherwise specified in the terms of your subscription.

4. How to Cancel a Service or Subscription

To cancel a service or subscription, you can:

  • Service Cancellations: Contact us at viswaatman@gmail.com or access the cancellation option via your account dashboard.

  • Subscription Cancellations: Log into your account and follow the instructions in the "Subscriptions" section or email us at viswaatman@gmail.com with your subscription details and request to cancel.

5. Rescheduling Services

If you wish to reschedule a booked service, please notify us at least 2 days in advance. Rescheduling is subject to availability, and additional fees may apply if the request is made within a shorter time frame.

6. Special Circumstances

In certain situations (e.g., medical emergencies, natural disasters), we may allow cancellations or rescheduling outside of the stated timeframes. Please contact us at  viswaatman@gmail.com with details of your situation, and we will review your request on a case-by-case basis.

7. Contact Information

If you have any questions about this Cancellation Policy or need assistance with canceling or rescheduling a service or subscription, please contact us at:

  • Email: viswaatman@gmail.com

  • Phone: 9177288396

  • Mailing Address: 54-20/6-1, Dairy Officers Colony, Vijayawada 520008, andhra Pradesh, India

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